Collab365 GlobalCon5 Dynamics 365
Kickoff: Creating Customer-Centric Experiences
Dynamics 365 delivers a suite of tools to create customer relationships that are longer-lasting and more beneficial to the customer and to the business. In this session you'll learn the 5 rules for customer-centricity in our digital world, how organizations of all sizes and types are applying these, and how they apply to the speakers you will be hearing from for the remainder of the day.
C5 Insight
Bestselling author, Microsoft MVP, MCT, and international keynote speaker, Geoff Ables is a thought leader on digital customer and employee engagement. Geoff co-authored the "Dynamics CRM 2011 Administrator Bible" and his most recent book, "The LUCK Principle," delivers fresh insight and inspiration into creating people-centric digital workplaces. Geoff is an avid motorcycle, wine & spirits enthusiast and has appeared as a guest on "The Impractical Jokers."
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Dynamics 365 delivers a suite of tools to create customer relationships that are longer-lasting and more beneficial to the customer and to the business. In this session you'll learn the 5 rules for customer-centricity in our digital world, how organizations of all sizes and types are applying these, and how they apply to the speakers you will be hearing from for the remainder of the day.
C5 Insight
Bestselling author, Microsoft MVP, MCT, and international keynote speaker, Geoff Ables is a thought leader on digital customer and employee engagement. Geoff co-authored the "Dynamics CRM 2011 Administrator Bible" and his most recent book, "The LUCK Principle," delivers fresh insight and inspiration into creating people-centric digital workplaces. Geoff is an avid motorcycle, wine & spirits enthusiast and has appeared as a guest on "The Impractical Jokers."
